Veterinary Team Training

Turning a Side Hustle into a Real Business

Most everyone I know in veterinary medicine has a side hustle.  But can you turn your side hustle into a real business? Is it worth it? I dive into my own experiences and what it's like to take a side hustle to your only source of income. 

Stop Giving Away Your Services for Free

One of the biggest stresses in veterinary medicine is the affordability of care. Veterinary professionals go into the field because they have huge empathy for pets and the people who own them. Unfortunately, when clients can't afford services this often results in huge stress for the veterinary teams. Is giving away your services for free the right thing to do? How do you stop feeling guilty about charging for medical care? While this podcast does not have all the answers it touches on a few concepts to think about and some systems to have in place to help clients in need.

Why Are We Still Not Utilizing Veterinary Technicians?

Hospital leaders and doctors will often say, "We can't live without our veterinary technicians." Then the same hospital leaders and doctors will say, "We don't trust our vet techs, they shouldn't do that skill and anyone can be trained to do a vet techs job."  Utilization of the veterinary technician/nurse continues to be an issue worldwide. Why? I dive into some of the roadblocks and why it's important to start FULLY utilizing vet techs/nurses. 

Stop Overworking Your Childfree Employees

Do managers expect more from their childfree employees? The answer is a resounding "yes". Let's talk about some data around this topic and things that managers and employees can do to ensure equality in the workplace. 

Take Your Break!!

Breaks are not only required, but essential for employees. If you are in a leadership role, stop telling employees, "there's always something to do so sitting is not allowed" and encourage people to take breaks. If you are an employee, stop saying, "I have no time to take a break" and take your break! This podcast dives into data behind the importance of breaks and ways to have a real break instead of shoveling food into your face at lightning speed.

Managers: Stop Giving Terrible Feedback

Unfortunately the way most people provide feedback to each other is simply terrible. However, when managers provide terrible useless feedback to an employee it causes distrust, resentment, self-loathing and gossip. This podcast is for everyone who wants to improve their feedback skills.  Stop giving terrible feedback where your employee is left confused and angry. Learn the steps to productive healthy feedback.

Get Angry! It’s okay!

Anger is an important feeling, but did you know there's healthy versus unhealthy anger? Let's embrace anger in a healthy way. Healthy anger can help with burnout and other life challenges. Time to get angry!

 

Doctors & Techs: Just Get Along!

One point of contention I hear from many veterinary professionals is the divide between some doctors and techs. Let's talk about the key things to grow the relationship between any veterinary technician/nurse and doctor. 

Gen Z is So Lazy & Difficult to Manage - Or Are they?

I hear from so many managers "Gen Z is so lazy! They have no work ethic! They are the most difficult generation to manage!"

Is there any truth to these statements?
What do we need to do differently, if anything, to support Gen Zs? 

Tune in to hear my thoughts on the generational divide. You'll be surprised by the data which may have you changing how you speak about younger generations.

How Bad is that One Toxic Employee Really?

"One toxic person can't really be that bad, can they? After all, it's my highest grossing doctor. It's my best veterinary technician of 20 years. How can we run a hospital without a practice manager? I can't afford to get rid of them! Sure, they are cranky and negative, but they are a high performer!"

Too often I hear these statements from hospital leaders justifying why they retain one toxic employee.

Can one toxic person ruin your whole team? Let's talk about some interesting studies and what to do if you have that one negative team member.