Veterinary Team Training

Stop the Stigma Surrounding Suicide Conversations

Disclaimer: I am not a licensed therapist, psychologist or counselor. This podcast is not meant to replace professional mental health resources.  This podcast is meant to bring awareness and resources about suicide prevention to those who work in the veterinary profession. It's meant to open up the conversation around mental health with a focus on suicide prevention. It's a tough, but important conversation that needs to happen in every veterinary hospital.

Resources That Compliment This Podcast:

https://www.mentalhealthfirstaid.org/

https://qprinstitute.com/

https://nomv.org/

https://suicidepreventionlifeline.org/

https://www.cdc.gov/suicide/index.html

 

 

S#&! You Shouldn‘t Have to Put Up With: Bullying

Why do adults bully each other? How is it even a thing?? It's not only a thing, but prominent in many veterinary hospitals, the industry in general and everywhere online.  Bullying is S#&! we shouldn't have to put up with in veterinary medicine.

Managing Those Angry Clients

We all have them, angry clients. The ones that yell, scream and even curse at us.  In this podcast I talk about why they may be angry and ways we can help manage them better.

S#&! You Shouldn't Have to Put Up With: Bad Bosses

Welcome to the first in the series I'm titling "S#$! You Shouldn't Have to Put Up With." In this episode I'm going to be discussing Bad Bosses. Let's define some traits of a bad boss and what you can do if you have one. 

Setting Olympic Size Boundaries

How can veterinary professionals show Olympic sized love and kindness to themselves? Are we failing our team if we say "I can't come in for that shift" or "I can't stay late?" Let's talk about the Olympics, mental health and boundaries.

What is Employee Loyalty?

Too often owners, managers and supervisors believe the employee who always says "yes" is the most loyal, but are they? Let's dive into what true loyalty is and why many leaders fail to recognize it.

Are you Being Paid Fairly?

All veterinary professionals should be paid more, but there's a difference between being paid well and being paid fairly. Are you being paid fairly? How does your workplace justify your pay? Is there a method to who gets paid what or is it a free-for-all? Paying fairly is important so employees know that salaries aren't based on favoritism.

Trust: The Only Leadership Trait You Need

What are the traits that make the best leaders? What do you need to be great? There's only one trait: trust. It takes a long time to earn it and you could lose it in blink of an eye. 

Our Forgotten Veterinary Receptionist Team

Yes, we have forgotten about the veterinary receptionist heroes of our hospitals. We need to do better by this team. Education, career paths, pay increases and kindness are just some of the things we need to improve for this team.

Managing the Client Curbside Crankiness

There is an increase in client crankiness largely stemming from the curbside process. What can we do to decrease the crankiness? This podcast provides some tips for those managing through curbside.